PRIVACY POLICY

Last updated: December 2025

Shortlist (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or work with us to book travel. We want you to feel confident that any information you share is handled responsibly and transparently.

This notice is always available on our website and appears in the footer of all Shortlist pages.

SITES COVERED BY THIS PRIVACY POLICY

This Privacy Policy applies to all Shortlist-owned websites, domains, and digital properties operated under the Shortlist brand.

PERSONAL INFORMATION WE COLLECT

“Personal Information” means data that identifies you as an individual — such as your name, email, phone number, travel preferences, booking details, and any information you voluntarily share when inquiring or booking through Shortlist.

We collect personal information to:

• Understand your travel goals and preferences

• Facilitate bookings and provide travel-related services

• Communicate updates, confirmations, and support

• Offer tailored recommendations and improve our services

  
  

Shortlist does not sell, rent, or lease your personal information to third parties — ever.

From time to time, we may ask optional questions about your interests or travel style to personalize your experience. Sharing this is entirely your choice.

NON-PERSONAL INFORMATION

We may collect non-personal or aggregated data related to website usage to better understand how visitors interact with our site. This may include analytics, browser details, or general demographic information.

This data helps us improve website usability, performance, and content relevancy.

Non-personal data may be combined with information you provide through inquiries or communications for better service.

Some data may be transferred across borders for secure storage or consolidation purposes.

HOW WE USE YOUR INFORMATION

Shortlist uses your information to:

• Respond to inquiries

• Process booking requests

• Coordinate with hotels and travel partners

• Provide customer support

• Share relevant travel insights, confirmations, and updates

• Personalize offers, recommendations, or communications

• Improve our products, content, and website experience

We may use your information to contact you for feedback about our services or your travel experience.

WHO WE SHARE YOUR INFORMATION WITH

We only share your information in the following circumstances:

Travel Partners & Service Providers

We work with trusted third-party partners — such as hotels, booking systems, and technology providers — strictly to fulfill travel-related services. These partners are required to keep your information confidential and use it solely for service delivery on our behalf.

Legal Requirements

We may disclose personal information if required by law, subpoena, or governmental request.

Business Transfers

If Shortlist is involved in a merger, acquisition, or asset transfer, we may share your information with the acquiring entity to continue operating and delivering services. We will make reasonable efforts to notify you if this occurs.

Shortlist never shares your information for unrelated marketing, advertising, or any unauthorized purpose.

ACCESS TO AND ACCURACY OF YOUR INFORMATION

We strive to maintain accurate, up-to-date information. You may request access, corrections, or deletion of your data at any time.

To protect your privacy, we may require verification of identity before processing certain requests.

Contact us at hello@shortlist.travel to request access or changes.

KEEPING YOUR INFORMATION SECURE

Shortlist uses industry-standard security measures — including technical, administrative, and physical safeguards — to protect your information from unauthorized access, disclosure, or misuse.

While we take robust precautions, no system can guarantee 100% security. We encourage you to use strong passwords and be cautious when sharing sensitive information electronically.

CHANGES TO THIS PRIVACY POLICY

Shortlist may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Significant changes may also be communicated directly via email.

Your continued use of our website after changes indicates acceptance of the updated terms.

CONTACT INFORMATION

If you have questions about this Privacy Policy or Shortlist’s data practices, please contact us at: hello@shortlist.travel

Shortlist Travel